Scheduling with us is simple:

1. If you're a returning customer:
- Log into your MedAccount account to view the Order page.
- Add your order details.
- Review your order and click the "SUBMIT ORDER" button.

2. If you're a new or On-Demand customer:
- Head to QUICK QUOTE in the navigation menu
- Add in your order details
- We'll contact you right away with an transparent estimate for your delivery.

Need more help? Call us 24/7/365.

Depending on the time of day your order is placed and mileage, we offer multiple time frames.

This includes:

- RUSH (1-hour)
- STAT (2-hour)
- Same-Day (4-hour or 8-hour)

MedCarriers is available 24 hours a day, 7 days a week.

For new clients, please fill out a MedQuote or call 928.493.9430 for a customized price estimate.

Our quotes team is available Monday through Friday, 9am to 5pm.

For existing clients, log into your account via the MedPortal and put in your order details including ready time, origin, destination and delivery window.

An order total will be displayed. You can then determine if you wish to place the order. If you wish to proceed, then select ‘Place Order’.

The order total will remain the same as when you placed the order, unless a change was made to the order.

If you change your order prior to courier assignment, the price will be updated to reflect.

If there is a delay in your package being available to either pick up or deliver, a wait time fee may be assessed.

If your order will not fit in a normal passenger sedan or SUV, if vans are available in the specific market, there will be a van order type available for you to select during the order placement process.

A $30 van charge or $60 box truck charge will be added to your order upon order placement.

Yes. Please contact your MedCarriers Account Representative for information on route-based or routine pricing.

If you are a first-time customer, we recommend talking with one of our experts before setting up an account.

Please fill out a MedQuote or call 303.501.4193 and we can quickly set up an account for your business.

MedCarriers is headquartered in Northern Arizona and is available state-wide to serve the growing needs of our residents and their providers.

For inter-state delivery service, please call us at 303.501.4193.

Yes. If you have specific requirements for your items, you can include them when you place your order. We offer temperature control for sensitive items, such as pharma products, laboratory specimens, and more.

Yes. Your items should be packaged and ready for delivery by the time your Driver arrives. Please secure all items properly, including fragile items that should be protected from damage with shock-absorbing packing materials.

The Driver, at their discretion, may refuse to pick up items if they are not properly packaged.

MedCarriers offers preparation and packing services at an additional cost.

The MedPortal enables you to track your deliveries in real-time on a live map once your delivery is submitted and accepted by the courier.

On the portal, you can click ‘Delivery Tracking’ to view the applicable order you are looking for or you can access the portal from a link on the email confirmations.

MedCarriers also enables you to receive real-time notifications via email and SMS.

You can track your orders on a live map in real-time from the moment your order is placed thru delivery. With our technology Drivers are able to upload POD (proof-of-delivery) pictures of the drop-off, as well as collect signatures.

On the MedPortal, you can click ‘Delivery Tracking’ to view the applicable order you are looking for or you can access the portal from a link on the email confirmations.

When you are placing your order, the portal will add your email address to receive a notification when the order has been delivered.

If you wish to add more recipients to receive the confirmation, you can add them at the end of the order placement process.

We thoroughly screen all of our couriers with the most exhaustive federal and local criminal background checks available, as well as DMV driving history (MVR) reports.

Only those that pass our stringent criteria
become couriers and we continually monitor our client ratings and reviews, as well as evaluate their performance using objective data.

In addition, our couriers are HIPAA-compliant, carry four levels of insurance for added protection, and wear MedCarriers issued polo shirts.

Yes. MedCarriers can augment your fleet, replace your fleet, or provide seasonal help during your busy seasons. We are here to help.